Platform Guest Experience

Guest Experience

Free your staff to
create guest magic.

When your platform works intuitively, your people do too. checkinn helps staff train faster, work smarter, and focus on what really matters: your guests.

5x

More positive guest reviews

3 min

Average digital check-in time

80%

Reduction in front-desk queue

100%

Contactless experience

Intuitive experiences

Every touchpoint.
Perfected.

From pre-arrival to post-checkout, checkinn creates a seamless digital journey that guests remember — and review positively.

Digital Check-in

Guests check in before they arrive — ID, signature, and payment all handled digitally. Zero queue at reception.

Guest Messaging

Send pre-arrival instructions, welcome messages, and checkout reminders via WhatsApp, SMS, or email — automatically.

Service Requests

Guests can request housekeeping, room service, or extra amenities from their phone — staff get notified instantly.

In-stay Upsells

Offer room upgrades, spa packages, and dining reservations at the right moment. Increase revenue per guest effortlessly.

Digital Checkout

Automated checkout reminders, online bill review, and digital receipt sent to guest email. No paper. No queue.

Review Collection

Automatically prompt happy guests for Google reviews and OTA ratings post-checkout. Improve your score on autopilot.

Pre-arrival experience

Check in starts before
guests leave home

Send a digital check-in link 24 hours before arrival. Guests complete ID verification, sign the registration card, and choose their preferences — all from their phone. When they arrive, they walk straight to their room.

  • ID scan & verification via mobile
  • Digital registration card with e-signature
  • Room preference and special request collection

Online Check-in

Complete before you arrive

ID Verified
Registration Signed
Room Preference Set
Key Ready In progress

Ready for arrival! 🎉

Create guest magic

Ready to delight every guest?

Start your 30-day free trial. No setup fees. No credit card required.